Privacy Policy

Access Ghana ("we", "us") operates ghanavibe.base44.app — a travel, real estate and marketplace platform connecting North American travellers and buyers with services in Ghana. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account & contact details — your name, email address, and phone number when you register, inquire, or book.
• Booking & traveller details — trip selections, dates, party size, and — where required to meet airline and consulate requirements — passport and health information you provide through our secure traveller forms.
• Real estate inquiries — buyer preferences, budget, financing intent, and documents you choose to upload (such as proof of funds).
• Marketplace listings — business details, photos and descriptions submitted by vendors, hosts, and business owners.
• Payment data — payments are processed by our payment providers (such as Square). We never receive or store your full card number.
• Usage data — standard analytics about how pages and features are used, to improve the service.

How We Use Your Information

• To operate your bookings, payment plans, itineraries, and traveller logistics.
• To respond to inquiries and provide concierge support before, during and after your trip or purchase.
• To send service emails — booking confirmations, payment reminders, and deadline notices. Marketing emails are only sent with your consent, and every one includes an unsubscribe option.
• To verify and moderate marketplace listings and advertisements.
• To meet legal, immigration, and airline documentation obligations where required.

How We Share Your Information

We share your information only as needed to deliver what you booked: with the hotels, transport partners and guides serving your journey, payment processors completing your transactions, and authorities where the law requires it. We do not sell your personal information.

Data Security & Retention

Your data is stored on secured platform infrastructure with access limited to the team members who need it to serve you. We retain booking and transaction records as long as needed for accounting, legal, and warranty-of-service purposes, then delete or anonymize them.

Cookies & Analytics

We use essential cookies to keep you signed in and your cart working, and analytics to understand how the site is used. You can control cookies through your browser settings.

Your Rights

You may request a copy of your data, ask us to correct it, or ask us to delete your account and associated personal information (subject to records we must legally keep). Contact us at admin@accessghana.com or 1-844-933-2665 to exercise any of these rights.